how communities experience and respond to increased mining activity, using data from the complaints registers maintained … by mines located in the Upper Hunter Valley in New South Wales, Australia. In this study, complaints lodged with five … complaints were addressed. However, when complaints from near-neighbours were removed, it emerged that the proportion of …

complaint receiving o cer is a single entry point for complaints and directs them to OSPF, OCRP, or other o ces in ADB. These …

microfoundation, firms' incentives to manage complaints are analyzed. In the context of a monopoly and homogeneous oligopoly, we …

, founded on the notion of individual “complaints” about income distribution. Under certain specifications of the relationship … between complaints and personal incomes it can be shown that a concept similar to the concept of deprivation then emerges. In … and Lorenz orderings on the one hand and deprivation, poverty and complaints on the other hand. …

described and discussed: Police Boards (governance), Office of Police Complaints Commissioner (complaints against police) and …

European Union according to recent EU studies (SMREC, 2013). Consumer complaints are numerous according to official statistics …. In turn, consumer complaints (and how well they are dealt with) influence customer satisfaction and retention. This paper … analyzes the determinants of the different types of complaints filed by residential consumers in Spain using the survey CIS …

Commonly known as the Whistleblower's Bill, it seeks to establish a mechanism to register complaints on any allegations …

Marketers agree that consumer complaints are useful sources of information that help marketers identify sources of …