Increasing attention is being given to professional services in organisation and management theory. Whether the focus is on organisational forms or service processes such as knowledge transfer, the role of clients is often seen as central. However, typically, clients continue to be presented in...

Along with an increasingly globalized business environment and a strongly held corporate belief that the world can be rationally managed, the last two decades have witnessed a growing demand for normative models dealing with cross-cultural management issues. This trend has allowed cross-cultural...

Globalization is creating similar environments for younger consumers around the world. With younger individuals being socialized in more similar environments than their parents, the former should have more comparable values than the latter. The goal of the current study was to empirically test...

This paper develops some ideas about personnel concepts, defined as basic conceptualizations of the idealtypical employees and the linkage between these and companies. Personnel concepts provice starting and anchoring points for the recruitment, development and retainment of employees and for...

The paper addresses the formation of moral consciousness in organizations. In particular, it focus to what extent and how organizational arrangements encourage and/or prohibit the development and exercise of moral judgement among newspaper professionals. The paper draws empirically from a case...

The literature on organizational learning has traditionally either conceptualized learning as an intraorganizational or as an interorganizational process without taking into consideration how these different levels of learning are interlaced. We propose an integrated conceptual framework of...

New institutional theory has been criticized, for describing institutionalization as a static qualitative state rather than a process. In this paper we provide an extended understanding of the process of institutionalization by replacing the mechanical concept of diffusion by the concept of...

Marketing has long rested on the use of market segmentation. While birth age has been a useful way to create groups, it describes segments but does not help to understand segment motivations. However, environmental events experienced during one’s coming of age create values that remain...

This paper investigates several issues regarding the nature, domain, conceptual foundations, and practical challenges of knowledge management and organizational learning. The paper first identifies and contrasts two fundamental philosophical orientations to knowledge management -- the personal...

Previous research demonstrates that a firm’s market orientation is influ-enced by network factors, but few regard market orientation as an inter-firm phe-nomenon, i.e. as a part of cooperative inter-firm activities and relationships. The paper suggests inter-firm market orientation as an...