Purpose – Primarily, the purpose of this paper is to investigate the interaction and direct effects of tie strength between sender and receiver of word of mouth (WOM) and the receiver’s service purchase decision involvement on WOM influence. A secondary aim is to investigate how a...

Purpose – The objective of this paper is to identify the reasons behind the recent issues of Chinese manufacturing quality. This paper aims to discuss the influence of American managers as well as Chinese business cultural effects on Chinese manufacturing quality. Design/methodology/approach...

Vor dem Hintergrund der forcierten Diskussionen um die Rolle der Zivilgesellschaft und der Einbindung der Bürger in politische Prozesse zielte die vorliegende Untersuchung darauf ab, im Rahmen der Forschungsthematik NGOs und Entwicklungspolitik am Beispiel von Entschuldungs- und...

This study investigates the impact of rank on organizational commitment and explores the individual relationships between affective, normative and continuance commitment. The study comprised a sample of 505 academic staff from 28 privately-owned technical institutes in Haryana state, India....