For almost three decades since Motorola in 1986 and GE in 1995 made six sigma a popular business improvement tool, successful implementation of six sigma improvements continues to be elusive. Many organizations still report that the implementation of six sigma improvements are not resulting in...

Presenting an overview of the most important factors that determine whether the application of ICT in organizations will succeed or fail, this text pays attention to technical organizational and economic perspectives as well as examining psychological and user perspectives

Preface. Introduction. Lean Principles. Lean Implementation in Emergency Unit. Lean Implementation in Outpatient Unit. Lean Implementation in Ward Unit. Lean Implementation in Central Surgical Unit. Lean Implementation in Intensive Care Unit. Lean Implementation in Radiology Unit. Lean...