Managing conflicts of interest in both the public and private sectors has become a major governance issue world-wide. Identifying and resolving specific conflicts of interest can be difficult. This toolkit focuses on specific techniques, resources and strategies for identifying, managing and...

This assessment framework for public sector integrity provides policy makers and managers with a pioneering roadmap to design and organise sound assessments in specific public organisations and sectors. It includes practical checklists, decision-making tools and options for methodologies based...

In an era of globalisation, decentralisation, and knowledge-based economies, governments are having to reshape public sector leadership to cope with new challenges. This environment requires new roles for public sector leaders including change agents, promoters of enhanced performance,...

High standards of public governance are the essential foundation for achieving sustainable economic growth and social cohesion. Without high standards, there can be no confidence in the integrity of public institutions or indeed in the value of democratic processes in promoting and protecting...

This study aims to explore the links between the efficiency of public sector e-services and sustainable competitive advantage. In line with the emerging approach, the instrumental case study design and the mixed research strategy were used as the most appropriate methodology to answer the...