Harnessing the knowledge citizens and government employees are willing to share on social media applications in the public sector is one of the most difficult things to do in the era of Government 2.0. Every day thousands of citizens are commenting on government Facebook posts and blog entries...

The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of...

Demonstrates that the processes of innovation and technological change are spatially differentiated, both regionally within countries and internationally between countries. This book also aims to broaden our understanding of the innovation process and the process of network formation