This book constitutes the proceedings of the BPM Forum from the International Conference on Business Process Management, BPM 2016, held in Rio de Janeiro, September 2016. The BPM Forum aims at gathering papers that showcase fresh ideas and emerging topics in BPM. They have to demonstrate...

"This book provides insights into state-of-the-art modeling languages and methods used for reference modeling. A reference model provides a blueprint for information systems development and analysis. Well-established reference models for industrial, retail and other industries are...