Vanderhaeghen, Dominik; Fettke, Peter; Loos, Peter - In: Business & Information Systems Engineering 2 (2010) 1, pp. 15-28
Corporate operative systems are often highly dynamic, a fact which is only insufficiently taken into account by recent process management approaches. In contrast, the perspective of Web 2.0 opens up new options for action in process management. In this contribution, we figure out new...