This paper reports on the development and application of an instrument to evaluate the overall IT fitness of medium sized enterprises. The instrument was designed in 1997 as part of an applied research project with the close co-operation of scientists and consultants, as well as various market...

Münster: Inst. für Wirtschaftsinformatik, 2002 - Arbeitsberichte des Instituts für Wirtschaftsinformatik ; 86

[Vorwort] Das IT Service Management (ITSM) ist ein relativ neuer Ansatz für das Informationsmanagement (IM), der die vorliegenden Erkenntnisse zum IM in entscheidenden Bereichen ergänzt. Denn während die IM-Forschung sich überwiegend für die Entwicklung und Umsetzung von IT-Strategien...

Strategic Information Systems Planning (SISP) has been among the highest ranked issues on management agendas for many years. As such, SISP should be a major concern for researchers as well. However, SISP does not play that important of a role in the academic discussion, at least in Germany....

Information Technology (IT) strategy is a top-priority issue in practice. However, despite its practical relevance, research on IT strategy has been limited so far. With respect to the definition of an IT strategy and its scope, there are a number of ad hoc recommendations and a few conceptual...

This paper reports on the development and application of an instrument to evaluate the overall IT fitness of medium sized enterprises. The instrument was designed in 1997 as part of an applied research project with the close co-operation of scientists and consultants, as well as various market...