Various studies on the use of the balanced scorecard (BSC) were conducted in developed countries with relatively stable environments. Nevertheless, research on the implementation and use of the BSC in the highly dynamic and complex environments of developing countries is still rare. The transfer...

Various studies on the use of the Balanced Scorecards approach as an innovative performance measurement concept have been carried out in developed countries with relatively stable environments. Nevertheless, research on the implementation and use of Balanced Scorecards in the highly dynamic and...