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Referenzmodellierung 2002 : Methoden - Modelle - Erfahrungen
Becker, Jörg (contributor); Knackstedt, Ralf (contributor) - 2002
Persistent link: https://www.econbiz.de/10005852170
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Referenzmodell für IT-Service-Informationssysteme
Probst, Christian - 2003
Persistent link: https://www.econbiz.de/10004460642
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IT-Standards and Standardization Approaches Iin Healthcare
Sunyaev, Ali; Leimeister, Jan Marco; Schweiger, Andreas … - Universität <Kassel> / Fachgebiet Wirtschaftsinformatik - 2008
E-health basically comprises health services and informationdelivered or enhanced through the Internetand related technologies (Eysenbach, 2001). The futurehealthcare system and its services, enabling e-health, arebased on the communication between all informationsystems of all participants of...
Persistent link: https://www.econbiz.de/10009129456
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PROSA – Process-Oriented Service Level Agreements for Providing a Single Point of Contract1
Knapper, Rico; Conte, Tobias Daniel; Blau, Benjamin; … - Institut für Informationswirtschaft und -management … - 2010
The fundamental paradigm shift from a product- to a service-oriented economy implies novel technical and organizational challenges. The value generated by a service is mainly represented by intangible elements exposed at execution (Hill 1977). Therefore, a service consumer expects a service to...
Persistent link: https://www.econbiz.de/10009284829
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Exploring services science : third international conference, IESS 2012, Geneva, Switzerland, February 15 - 17, 2012 ; proceedings
Snene, Mehdi (ed.) - 2012
Persistent link: https://www.econbiz.de/10009491903
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Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
Cunha, João Falcão e (ed.); Snene, Mehdi (contributor);  … - 2013
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed...
Persistent link: https://www.econbiz.de/10009738992
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IT-related service : a multidisciplinary perspective
Huang, Ming-hui; Rust, Roland T. - In: Journal of service research : JSR 16 (2013) 3, pp. 251-258
Persistent link: https://www.econbiz.de/10009782150
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Exploring Services Science : Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings
Snene, Mehdi (ed.) - 2012
This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2012.At the conference, researchers from all over the world present innovative ideas, research, and applications in the design,...
Persistent link: https://www.econbiz.de/10013522981
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Prozessmodelle für Einzelhandel, Großhandel und E-Commerce : Erweiterung eines Referenzmodells für Handelsinformationssysteme
Püster, Johannes - 2016
dem Handels-H liegt ein domänenspezifisches Referenzmodell für Handelsinformationssysteme vor, das seit fast 20 Jahren in … ein grundlegend aktualisiertes und erweitertes Referenzmodell für die Prozesse in Handelsunternehmen. Das Referenzmodell … Handelsunternehmen angepasst werden. Dadurch deckt das Referenzmodell alle gängigen Handelsformen in Einzelhandel, Großhandel und E …
Persistent link: https://www.econbiz.de/10011507313