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Qualitätsmanagement
16,942
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15,560
Quality management
14,554
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13,907
Krankenhaus
13,465
Hospital
12,119
Service quality
9,572
Dienstleistungsqualität
9,404
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6,199
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6,095
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6,058
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6,041
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4,061
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3,530
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3,335
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3,332
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2,558
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2,549
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2,434
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2,391
Product quality
1,980
Produktqualität
1,971
Prozessmanagement
1,576
Patients
1,455
Patienten
1,451
Business process management
1,434
Arbeitszufriedenheit
1,302
customer satisfaction
1,298
Job satisfaction
1,295
Unternehmenserfolg
1,282
Firm performance
1,253
Supply chain
1,235
Lieferkette
1,233
India
1,192
Standardisierung
1,161
Indien
1,154
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1,154
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1,146
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12,608
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24,416
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3,544
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2,359
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1,980
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1,795
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473
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75
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56
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Fernandez, Pablo
338
Antony, Jiju
152
Siciliani, Luigi
108
Bruhn, Manfred
91
Gaynor, Martin
85
Augurzky, Boris
80
Han, Heesup
80
Budzinski, Oliver
73
Velez-Pareja, Ignacio
72
Homburg, Christian
67
Devadasan, S. R.
60
Klotz, Michael
57
Propper, Carol
54
Talib, Faisal
54
Straume, Odd Rune
52
Levy, Daniel
51
Shahin, Arash
49
Kessler, Daniel P.
48
Rahman, Zillur
48
Mattila, Anna S.
47
Töpfer, Armin
47
Dale, Barrie G.
46
Svensson, Göran
45
Tham, Joseph
45
Dranove, David
44
Kramer, Jost W.
42
Carabias, Jose M.
41
Schreyögg, Jonas
41
Vogt, William B.
41
Kamiske, Gerd F.
40
Mittal, Vikas
39
Prybutok, Victor R.
39
Cudney, Elizabeth A.
38
Magni, Carlo Alberto
38
Town, Robert J.
38
Zapp, Winfried
38
Aksoy, Lerzan
37
Eiff, Wilfried von
37
Stauss, Bernd
37
Gowrisankaran, Gautam
36
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
258
National Bureau of Economic Research
242
Springer Fachmedien Wiesbaden
104
IESE Business School, Universidad de Navarra
97
OECD
51
Hochschulrektorenkonferenz
42
MASTER CONSULTORES
40
IGI Global
37
Technology Management, Economics and Policy Program (TEMEP), Seoul National University
34
Université Paris-Dauphine (Paris IX)
33
EconWPA
32
W. Kohlhammer GmbH
31
Laboratoire de Recherche sur l'Industrie et l'Innovation (Lab.RII), Université du Littoral Côte d'Opale
26
Verlag Dr. Kovač
25
Fachbereich Wirtschaft, Hochschule Wismar
23
Deutsches Institut für Normung
22
Springer-Verlag GmbH
22
Verband der Automobilindustrie
22
Centre for Research into Industry, Enterprise, Finance and the Firm (CRIEFF), University of St. Andrews
21
Deutsche Gesellschaft für Qualität
21
Fachbereich Wirtschaft, Fachhochschule Stralsund
21
Hochschule <Wismar> / Fachbereich Wirtschaft
21
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
21
C.E.P.R. Discussion Papers
19
CESifo
19
Deutschland / Statistisches Bundesamt
18
Books on Demand GmbH <Norderstedt>
16
Institut für Strategie und Unternehmensökonomik (ISU), Wirtschaftswissenschaftliche Fakutät
15
Shaker Verlag
15
NET Institute
13
National Bureau of Economic Research (NBER)
13
Centre Emile Bernheim, Solvay Brussels School of Economics and Management
12
Stralsund Information Management Team
11
Taylor and Francis.
11
World Bank
11
Department of Economics, University of Pennsylvania
10
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
10
Institute of Business Entropy
10
Institutet för Näringslivsforskning (IFN)
10
Istituto di Ricerca sulla Crescita Economica Sostenibile (IRCrES), Consiglio Nazionale delle Ricerche
10
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
651
International journal of hospitality management
583
International journal of productivity and quality management : IJPQM
528
The TQM journal : the international review of organizational improvement
483
International journal of quality & reliability management
448
Journal of retailing and consumer services
437
International journal of production research
414
Journal of business research : JBR
354
Total quality management & business excellence
300
Health care management review : HCM review
275
SpringerLink / Bücher
259
MPRA Paper
257
International journal of production economics
253
NBER working paper series
241
European journal of operational research : EJOR
223
International journal of contemporary hospitality management
222
Tourism management : research, policies, practice
220
The service industries journal
219
Quality management journal : QMJ
214
Health care management science
203
Working paper / National Bureau of Economic Research, Inc.
199
NBER Working Paper
196
The journal of services marketing
196
Journal of health organization and management
192
International journal of six sigma and competitive advantage : IJSSCA
188
Journal of Services Marketing
184
Journal of hospitality marketing & management
183
Journal of health economics
174
Journal of travel and tourism marketing
174
International journal of services and operations management
155
Cogent business & management
152
International journal of quality and service sciences
147
Health economics
129
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
126
Management science : journal of the Institute for Operations Research and the Management Sciences
119
Krankenhausmanagement : Strategien, Konzepte, Methoden
113
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
109
Service business
109
European Journal of Marketing
108
Services marketing quarterly
108
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ECONIS (ZBW)
43,039
USB Cologne (EcoSocSci)
2,603
RePEc
2,570
Other ZBW resources
1,497
EconStor
845
USB Cologne (business full texts)
178
BASE
91
OLC EcoSci
49
ArchiDok
3
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date (oldest first)
50011
Mit VDA 6.1 und ISO/TS 16949:2002 zum Excellence Modell
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004894708
Saved in:
50012
Ein Leitfaden zur Gestaltung eines umfassenden Kennzahlensystems für die Automotive Excellence
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004894717
Saved in:
50013
Das EFQM-Modell für Excellence : Einzelheiten zum Modell, RADAR-Karte, Kriterien
2000
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004894723
Saved in:
50014
Excellence einführen und bewerten : Praktische Anleitung zur Selbstbewertung
2000
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004894724
Saved in:
50015
Excellence in großen Firmen : Fallstudie und Modellbewertungsbuch
2000
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004894725
Saved in:
50016
Business performance measurement : unifying theories and integrating practice
Neely, Andy D.
(
contributor
)
-
2007
-
2. ed.
Persistent link: https://www.econbiz.de/10004894815
Saved in:
50017
Six Sigma workbook for dummies
Gygi, Craig
;
Williams, Bruce
;
Gustafson, Terry
-
2006
Persistent link: https://www.econbiz.de/10004894818
Saved in:
50018
Total quality
Jeffries, David
;
Evans, Bill
;
Reynolds, Peter
-
2005
-
1. Indian ed.
Persistent link: https://www.econbiz.de/10004895567
Saved in:
50019
IQ 2 - das Qualitätssicherungssystem der Fachhochschul-Studiengänge Finanz-, Rechnungs- & Steuerwesen und Marketing & Sales
Cerha, Cordula
;
Kreuzer, Christian
-
2001
Persistent link: https://www.econbiz.de/10004896182
Saved in:
50020
Managing quality in qualitative research
Flick, Uwe
-
2007
Persistent link: https://www.econbiz.de/10004896484
Saved in:
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