Madsen, Dag Øivind - In: Administrative Sciences : open access journal 10 (2020) 2/32, pp. 1-25
There is a vast literature on Total Quality Management (TQM), one of the most influential management concepts … considered a more short-lived management fad or fashion. Since the 1990s, skeptics have speculated about the imminent fall, death … public management discourse compared to the heydays of the 1980s and 1990s, the concept has persisted and even to this day …