New modes of project delivery : complex projects -- Understanding the challenges of managing complex projects -- Exploring complex projects -- Clarke chapman: the port facilities project -- Alstom : the Pendolino project -- Northumbria water : the regional sludge treatment centre project -- The...

The article addresses the lack of focus, in the literature on work and communications technology, on the role played by communities of practice (CoPs) in mediating the impacts of technology change on work. It is argued that the particular characteristics of CoPs, the fact that they are regarded...