This Briefing Note considers recent trends in specialisation, outsourcing and offshoring of businessservices.Specialisation within a firm happens when a firm organises an activity in a specialised unit, for example,when a firm moves payroll activities out of the back office of a factory, and...

This paper considers the impact that information and communicationtechnology (ICT) has on firms’ choices over organisational form. In particular,the decision over whether to produce in-house or outsource services,and the decision over the location of activity. ICT reduces the transactionand...

The ability to create a competitive and thriving economy is partly dependent onknowledge production and innovation. So how well is the UK performing in theseimportant areas? To assess the UK’s comparative performance, and gauge how itmight perform in the future, it is a useful exercise to...

The UK’s poor productivity performance relative to the US has been a focus for government policy and analysis in recent Budgets and Pre-Budget Reports. Figure 1, where the UK business sector is scaled to 100, shows that US business sector labour productivity (value-added per worker) was just...

This Briefing Note considers recent trends in specialisation, outsourcing and offshoring of business services. Specialisation within a firm happens when a firm organises an activity in a specialised unit, for example, when a firm moves payroll activities out of the back office of a factory, and...

This paper discusses the theory and evidence behind the logic of business process outsourcing, with a specific focus on human resource outsourcing (HRO). Market analysts project rapid growth in the global market for HRO, from around $30 billion in 2005 to just over $40 billion in 2008. The paper...

The Human Resources (HR) profession is going through possibly the most significantperiod of upheaval since it became established as a distinct organisational function.The principle reason for this is the impact of Human Resource Outsourcing (HRO),part of a widespread move to outsource business...

This paper exploits a quasi-experimental setting to estimate the impact that a multi-dimensional group incentive scheme had on branch performance in a large distribution firm. The scheme, which is based on the Balanced Scorecard, was implemented in all branches in one division, but not in another...

We investigate the empirical usefulness of a new measure of the degree of competition in a market, proposed by Boone (2000). This measure is based on the reduction in profits that firms experience as a result of cost inefficiencies. We compare this with measurescommonly used by policy makers and...

We examine whether discretionary government grants influence thelocation of new plants. Grants have a small effect in attracting plants to specificgeographic areas, but their effectiveness increases with agglomeration externalities,measured by the number of other plants in that location in the...