The paper draws upon initial results of the eInclusion@EU project. It presents a conceptual framework for the location and prioritisation of issues in including societal at-risk groups in eService provision. The framework is designed to enable the evidence-based formulation of policy...

Written during the second half of 2004 for debate at the 11th Economic Forum in Krynica,Poland, this report is one of three contributions to the FISTE project which aim to documentand identify research and policy issues to support the achievement of the Lisbon Objectives.These issues result from...

This article proposes a relatively simple indicator, DIDIX, that wasdeveloped in an EU -funded project to benchmark and track national digital divideswithin EU member states. Based on the relative diffusion of computers and theInternet in four disadvantage d socio-demographic groups (compared to...

Im politischen Diskurs über die Chancen und Gefahren der Informationsgesellschaft fälltseit geraumer Zeit immer wieder das Schlagwort der digitalen Spaltung oder „DigitalDivide“. Die digitale Spaltung als Metapher fehlender sozialer Inklusion in der Nutzungvon Informations- und...

Recent information society policies have been paying much attention to the threat of a "digital divide".The gap between citizens from different socio-economic backgrounds with regard to theiropportunities and abilities to access and use information and communication technologies iscommonly...