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The affective and cognitive impacts of perceived touch on online customers' intention to return in the web-based eCRM environment
Chen, Hong-mei; Chen, Qimei; Kazman, Rick - 2009
Persistent link: https://www.econbiz.de/10003860458
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Effects of website interactivity on online retail shopping behavior
Islam, Hafizul - In: Value creation in e-business management : 15th Americas …, (pp. 131-142). 2009
Persistent link: https://www.econbiz.de/10003866956
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Online revenue enhancement : a study of website design impact on customer trust
Duh, Fu-yann; Hu, Linda; Shang, Jennifer; Chow, Tai-hwa - In: International journal of revenue management : IJRM 1 (2007) 3, pp. 293-313
Persistent link: https://www.econbiz.de/10003818577
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Customization strategies in electronic retailing : implications of customer purchase behavior
Thirumalai, Sriram; Sinha, Kingshuk K. - In: Decision sciences : DS 40 (2009) 1, pp. 5-36
Persistent link: https://www.econbiz.de/10003848226
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The socio-demographic profile of Generation Y online shoppers in Taiwan
Lai, I. K. W.; Liang, D. - In: International journal of electronic customer … 3 (2009) 2, pp. 132-148
Persistent link: https://www.econbiz.de/10003850194
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B2C e-commerce in Malaysia : perceived characteristics of innovating and trust perspective
Poong, Yew Siang; Uchenna Cyril Eze; Talha, Mohammad - In: International journal of electronic business 7 (2009) 4, pp. 392-427
Persistent link: https://www.econbiz.de/10003886106
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The use of integrated method of the Fishbein's attitude model and customer-oriented requirements to improve e-customer behavior and attitue (case study : automobile vending system...
Sanayei, Ali; Shafeai, Reza - In: Journal of international marketing and marketing research 34 (2009) 3, pp. 115-128
Persistent link: https://www.econbiz.de/10003887282
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Versicherungswebsites aus Kundensicht : Gibt es einen Einfluß auf Zufriedenheit und Kaufabsicht?
Mahofsky, Katharina - 2006
Persistent link: https://www.econbiz.de/10003867985
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Assessing customers' attitudes/expectations toward online grocery businesses
Cho, Yoon C. - In: Journal of business & economics research 7 (2009) 7, pp. 49-61
Persistent link: https://www.econbiz.de/10003869846
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Channelspecific complaint behaviour : the case of online complaining
Zaugg, Alexandra Daniela (contributor) - 2006
Persistent link: https://www.econbiz.de/10003468452