Objective: The article aims to show how people perceive future implications for logistics customer service resulting …). Findings: The research shows that customer service in logistics already uses different forms of AI-based solutions (like … future, as it is a game changer for the competitiveness of customer service in logistics. Implications & Recommendations: The …

becomes imperative to explore the application of automation in logistics. Methods: this article aims to provide a systematic … analysis of the scientific literature concerning artificial intelligence (AI) and automation in logistics, laying the …, reducing the reliance on human labor. Consequently, the implementation of smart logistics through automation has the potential …

Background: Logistics management in the clinical trials industry is a very challenging undertaking because it involves … theories and concepts of clinical trials logistics management. The inefficiencies in current logistics management industry are … business process management is proposed for clinical trials logistics management. Different managerial scenarios with shared …