There are many cases where poor information or human psychology can impede effective decision-making.For example, one theory in behavioural economics warns that people taking decisions are inclined to drawincorrect mental references based on what they know. “Nudge theory” is a potential...

CII Introduction: The UK insurance sector lies at a critical juncture in its long and eventful history. On the one hand, insurers are feeling the recessionary pinch in the form of a capital squeeze and a hardening market, but they can still benefit from escaping the contagion in the global...

CII Introduction: the insurance industry provides a long-standing and often forgotten role of helping people and businesses do things without the fear of catastrophic loss should something go wrong. How can this be achieved in a sustainable manner? Does the industry use the most sophisticated...

CII Introduction: At the beginning of the new millennium the issue of pandemics was a hot topic. With outbreaks in the Far East of SARS and then avian flu the media was awash with debate on what would happen if something similar hit the UK and questions around how well prepared we are. As we...

CII Introduction: a consumer’s ability to understand, assess and form a personal attitude towards financial risk is a key component in building confidence in choosing and using financial products. From choosing what pension funds to invest in to deciding whether or not to take out protection...