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Is customer loyalty vulnerability-based? An empirical study of a Chinese capital-intensive manufacturing industry
Wong, Y.H.; Chan, Ricky Y.K.; Ngai, E.W.T.; Oswald, Peter - In: Industrial marketing management : the international … 38 (2009) 1, pp. 83-94
Persistent link: https://www.econbiz.de/10008879158
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Supply chain flexibility in an uncertain environment: exploratory findings from five case studies
Yi, Candace Y.; Ngai, E.W.T.; Moon, K-L. - In: Supply chain management : an international journal 16 (2011) 4, pp. 271-284
Persistent link: https://www.econbiz.de/10009166355
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The role of supplier operational adaptation on the performance of IT-enabled transport logistics under environmental uncertainty
Wong, Christina W.Y.; Lai, Kee-hung; Ngai, E.W.T. - In: International journal of production economics 122 (2009) 1, pp. 47-56
Persistent link: https://www.econbiz.de/10008895163
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Development of an RFID-based sushi management system: The case of a conveyor-belt sushi restaurant
Ngai, E.W.T.; Suk, F.F.C.; Lo, S.Y.Y. - In: International journal of production economics 112 (2008) 2, pp. 630-646
Persistent link: https://www.econbiz.de/10008900816
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RFID research: An academic literature review (1995–2005) and future research directions
Ngai, E.W.T.; Moon, Karen K.L.; Riggins, Frederick J.; … - In: International journal of production economics 112 (2008) 2, pp. 510-521
Persistent link: https://www.econbiz.de/10008900824
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Is customer loyalty vulnerability-based? An empirical study of a Chinese capital-intensive manufacturing industry
Wong, Y.H.; Chan, Ricky Y.K.; Ngai, E.W.T.; Oswald, Peter - In: Industrial marketing management : the international … 38 (2009) 1, pp. 83-94
Persistent link: https://www.econbiz.de/10008446491
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Development of the conceptual model of energy and utility management in textile processing: A soft systems approach
Ngai, E.W.T.; To, Chester K.M.; Ching, Vincent S.M.; … - In: International journal of production economics 135 (2012) 2, pp. 607-618
Persistent link: https://www.econbiz.de/10009819381
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Design and development of a context-aware decision support system for real-time accident handling in logistics
Ngai, E.W.T.; Leung, T.K.P.; Wong, Y.H.; Lee, M.C.M.; … - In: Decision support systems : DSS ; the international journal 52 (2012) 4, pp. 816-828
Persistent link: https://www.econbiz.de/10009836180
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Conceptualising electronic word of mouth activity: An input-process-output perspective
Chan, Yolanda Y.Y.; Ngai, E.W.T. - In: Marketing intelligence & planning 29 (2011) 5, pp. 488-517
Persistent link: https://www.econbiz.de/10009251720
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Strategic enterprise information systems for global supply chain competitiveness
Gunasekaran, Angappa; Ngai, E.W.T. - In: The journal of strategic information systems : … 20 (2011) 3, pp. 215-217
Persistent link: https://www.econbiz.de/10009290489