Global competition, shorter product lifecycles and increasingly demanding customers are creating significant pressures for the creation of innovative organizations. By examining eight case studies in various industry sectors in Europe, Australia, Japan and Thailand, this book provides a...

Much research has been undertaken with the assumption that resistance adversely affects a change process. Strategies devised from this perspective often approach resistance in an adversarial manner, attempting to circumvent or negate its impact. However, recent research has identified that...

This paper examines the design and implementation of an effective process of operations and logistics strategy. A process called Strategic Operations and Logistics Planning (SOLP) is developed from the Manufacturing Audit Approach to encompass operations, both internal to enterprises, and across...

This study investigates the unique and complementary effects of manufacturing technologies and lean practices on operational performance of manufacturing firms. Despite the importance of understanding how various resources are interrelated within firms, there have been few studies focusing on...

Purpose – The aim of this research was to ascertain the current roles and responsibilities of logistics managers in two countries, how they compare their situation with other managers and to identify the types of knowledge and experience that would assist them to develop their careers....

Purpose – The purpose of this paper is to explore the contribution of production and operations managers (POMs) and logistics managers (LMs) in improving manufacturing and service operations, comparing experiences in Australia and Britain. Design/methodology/approach – The findings are...

This paper presents an empirical study which examines the co-alignment between Total Quality Management (TQM) and technology/research and development (R&D) management in predicting organizational performance in terms of quality and innovation. This study improves our understanding of the...