Buzby, Conan M.; Gerstenfeld, Arthur; Voss, Lindsay E.; … - In: Industrial Management & Data Systems 102 (2002) 9, pp. 513-520
The quotation process tightly links the manufacturer and its suppliers and customers on a supply chain. An excellent record of successful quotes not only benefits trading partners, but also positions the manufacturer on the market in terms of its responsiveness, customer service, efficiency, and...