Sohail, M. Sadiq; Al-Buraey, Muhammad A. - In: International Journal of Business Performance Management 7 (2005) 2, pp. 144-157
This paper examines and compares the Total Quality Management (TQM) practices and performances of the manufacturing sector in Malaysia. Empirical research is used to determine the difference, if any, in the issues related to TQM implementation and organisational performances. Results based on...