Becker, Joerg; Algermissen, Lars; Niehaves, Björn - In: Business Process Management Journal 12 (2006) 1, pp. 61-75
Purpose – To provide guidelines in the form of a procedural model for e‐government‐indicated business process reengineering (BPR) projects in public administrations. Design/methodology/approach – A range of recently published works, which aim to provide practical advice for...