Anderson, Mark C.; Banker, Rajiv D.; Ravindran, Sury - In: Management Science 52 (2006) 9, pp. 1359-1376
The year 2000 (Y2K) countdown provided a uniquely visible instance of spending on information technology (IT) by U.S. companies. With public attention riveted on potential Y2K malfunctions, managers were forced to evaluate their IT and make decisions about whether to modify or replace existing...