Eliashberg, Jehoshua; Singpurwalla, Nozer D.; Wilson, … - In: Management Science 43 (1997) 7, pp. 966-975
Many products carry a warranty that offers protection for the consumer against low quality. These warranties are often two dimensional, such as an automobile warranty that guarantees repair up to a certain time and mileage after sale. This paper considers the problem of assessing the size of a...