Previous research on organizational practices is replete with contradictory evidence regarding their effects. Here, we argue that these contradictory findings may have occurred because researchers have often examined complex practice combinations, and have failed to investigate a broad variety...

We study effects of a firm's attempt to optimize an existing incentive scheme to increase sales growth for direct store delivery workers. Before optimization workers reported Ratchet Effects that lowered productivity. The altered incentive plan offered higher compensation for increased sales...