Mit dem Outsourcing von Personalfunktionen und -prozessen wird in der Unternehmenspraxis versucht, Kosten- und Flexibilisierungsvorteile zu generieren. Während die wissenschaftliche Auseinandersetzung zu den Determinanten von Outsourcing-Aktivitäten weit vorangeschritten ist, sind empirische...

The distribution of public participation in Western political environments has become an important topic in recent years. Low participation rates combined with low levels of trust toward government officials has resulted in low efficiency of public participation projects. Whereas prior research...

Governments and public administrations face multiple challenges and opportunities for innovation in the area of public services – created by ongoing ICT developments and shifting service demands among citizens. Citizens experience advantages of ICT-driven services in all areas of life and...

Understanding the general linkage between citizens' political efficacy and their satisfaction with and trust in local administrative units is essential to understand the consequences of administrative decision-making. This article offers a SEM approach that shows how citizens' political...