The digitalisation of patient health data to provide national electronic health record systems (NEHRS) is a major objective of many governments. Proponents claim that NEHRS will streamline care, reduce mistakes and cut costs. However, building these systems has proved highly problematic. Using...

CAD has been highlighted as a core technology in the development of flexible automation. However, experience during the 1980s has led to a great deal of scepticism over the benefits to be derived from adopting the technology. This article uses case study evidence to suggest that many of the...

The unionisation of professional, scientific and technical employees has attracted considerable attention in recent years. Much of the debate has concerned the issue of whether unionism and professionalism are compatible. During the 1970s, established white‐collar unions and a new breed of...