Most durable products have two distinct types of customers: first-time buyers and customers who already own the product, but are willing to replace it with a new one or purchase a second one. Firms usually adopt a price-discrimination policy by offering a trade-in rebate only to the replacement...

Closed-loop supply chains involve forward flows of products from production facilities to customer zones as well as reverse flows from customer zones back to remanufacturing facilities. We present an integrated modeling framework for configuring a distribution system with reverse flows so as to...

Many industries, including consumer electronics and telecommunications equipment, are characterized with short product life-cycles, constant technological innovations, rapid product introductions, and fast obsolescence. Firms in such industries need to make frequent design changes to incorporate...