This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might serve as a front end to object-oriented analysis and design (OOAD), thereby providing a path from business-oriented descriptions to formal, technical specifications. After describing the...

Research to date shows significant variability in the success of applying the common technique of use case diagramming for identifying information system scope in terms of use cases performed by actors interacting with an information system or performed automatically by the information system....

Purpose – Aims to provide an understanding on IS/IT professionals' intentions to share and reuse knowledge in the context of information technology service operations. Design/methodology/approach – The theory of planned behavior (TPB) is applied for examining IS/IT professionals' intention...

Previous information systems satisfaction research predominantly focused on generic technological attributes, failing to account for the specificity of the artefact. Furthermore, viewing satisfaction as a static evaluation state, the prevalent cross-sectional approach could not account for the...