Describes a field experiment conducted in a US automotive parts manufacturing plant to explore the impact of team goal setting, feedback and problem‐solving activities on product defect rates. Two manufacturing cells were randomly selected, with one cell serving as the treatment group and the...

This article reports the results of a study on management development practices in US service and manufacturing organizations. Data and statistical analyses from a sample of 433 middle and front‐line managers from 59 different US service and manufacturing organizations are reported which...

States that the twenty‐first century has brought with it the global marketplace, and with it unparalleled business opportunities which have competitive pressures. Discusses how organizations can use management education to create competitive advantage. Concludes that management education and...

The former Soviet Union is presently going through a period of unprecedented economic and organizational change. In this “wild market”, many Russian organizations are struggling to compete and adapt. During the decade of the 1990s Russian managers have had to develop new skills and business...

Purpose – The aim of the paper is to discuss specific HR practices that business leaders must embrace to create HR value and competitive advantage for their organizations. Design/methodology/approach – The paper integrates the authors' previous research on critical HR practices. Findings –...

The purpose of this research is to review the perceptions of 359 front‐line management personnel as to why their organizations fail to achieve desired results and to draw lessons for organizational practice on how to prevent failure and improve organizational performance. Managers from 30...

Notes the spread of organizational efforts at continuous improvement using a total quality management (TQM) strategy throughout the global marketplace, and that the factors and practices which lead to quality improvement are indeed well documented. Points out that, while most organizations which...

Purpose – The purpose of this two-part paper is to explore the current practices being employed in the formal performance appraisal process in a cross-section of US service and manufacturing organizations. In this paper, the authors identify the current trends that emerged from this research...

Purpose – The purpose of this two-part paper is to explore the current practices being employed in the formal performance appraisal process in a cross-section of US service and manufacturing organizations. In this paper, the authors identify the current trends that emerged from this research...