The literature on the nature of organizational control processes is dominated by the four broad perspectives of cybernetics/goal, power/authority, culture, and evolution. Arguing against subscribing to any individual perspective, this paper proposes a multiple paradigm perspective, employing the...

This paper argues for adopting the development of critical thinking as a key component of management education. It discusses various deficiencies in the traditional instructional process, noting that the most insidious problem is that many educators suffer from the misguided belief that they...

Accelerating environmental turbulence in the health care industry has led to a significant interest in strategic management and work redesign. This paper examines different types of generic hospital strategies and alternative approaches to work redesign, and proposes a contingency framework...

Discusses the experience of a large bank in a developing country when the bank introduced a counsellor role to improve the managerial capabilities of its growing body of relatively junior and inexperienced branch managers. Explains how this new counsellor position was designed with the specific...

Discusses a comprehensive programme for changing the role behaviour of a managerial cadre, steeped in traditional hierarchical norms, for greater effectiveness within a new organizational design. A significant component of the change programme was to educate the managers in role‐related...