van den Hooff, Bart; Vijvers, Joost; de Ridder, Jan - In: European Management Journal 21 (2003) 2, pp. 237-246
In today's knowledge-intensive society, organisations need to be able to effectively manage the increasingly important production factor 'knowledge' in order to thrive. In this article, an instrument is presented which enables organisations to diagnose their 'state of the art' regarding...