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Rating the Registrars - Our third annual customer satisfaction survey
Dusharme, Dirk; Carden, Pat; Aft, Larry - In: Quality digest 21 (2001) 7, pp. 28-35
Persistent link: https://www.econbiz.de/10006273959
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Last Word - If you're done kicking the clerk, would you mind stepping aside?
Dusharme, Dirk - In: Quality digest 21 (2001) 6, pp. 64-2000
Persistent link: https://www.econbiz.de/10006274573
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Putting Calibration Data the Web - More than just gee-whiz gadgetry, the Web has reached into even this most conservative industry niche
Dusharme, Dirk - In: Quality digest 21 (2001) 2, pp. 38-40
Persistent link: https://www.econbiz.de/10006278640
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How Do Registrars Measure UP? - This first comprehensive look at customer satisfaction with ISO 9000 registrars contains some surprising results.
Dusharme, Dirk; Costello, Chris; Pyzdek, Thomas - In: Quality digest 19 (1999) 7, pp. 30-38
Persistent link: https://www.econbiz.de/10006297029
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A New Era for Hardness Testing - After more than a decade of work, NIST has released hardness reference standards that are in line with international requirements.
Dusharme, Dirk - In: Quality digest 19 (1999) 4, pp. 46-50
Persistent link: https://www.econbiz.de/10006298918
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guest editorial
Dusharme, Dirk - In: Quality digest 18 (1998) 10, pp. 64
Persistent link: https://www.econbiz.de/10006303254
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1998 Vision Systems Buyers Guide
Dusharme, Dirk; Thoennes, Laurel - In: Quality digest 18 (1998) 10, pp. 55-62
Persistent link: https://www.econbiz.de/10006303257
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1998 Testing Laboratory Guide
Dusharme, Dirk; Thoennes, Laurel - In: Quality digest 18 (1998) 8, pp. 56
Persistent link: https://www.econbiz.de/10006304642
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COVER STORY: 1998 ISO 9000 Software Guide - A wide variety of software products has been developed to help quality managers prepare for ISO 9000 certification. This guide will help...
Dusharme, Dirk; Thoennes, Laurel - In: Quality digest 18 (1998) 7, pp. 59
Persistent link: https://www.econbiz.de/10006305047