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First Word - Offshoring shouldn't be an issue for one of most creative nations in the world.
Dusharme, Dirk - In: Quality digest 26 (2006) 5, pp. 4-5
Persistent link: https://www.econbiz.de/10007287758
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First Word - The writing is on the wall and we're prepared.
Dusharme, Dirk - In: Quality digest (2009), pp. 4-5
Persistent link: https://www.econbiz.de/10008211402
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First Word - Think Big. Think 3-D.
Dusharme, Dirk - In: Quality digest (2009), pp. 4-5
Persistent link: https://www.econbiz.de/10008257041
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First Word - The little guys understand the power of service.
Dusharme, Dirk - In: Quality digest 28 (2008) 11, pp. 4-5
Persistent link: https://www.econbiz.de/10008149044
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First Word - New year, new faces, same goal: Make you happy
Dusharme, Dirk - In: Quality digest 28 (2008) 12, pp. 4-5
Persistent link: https://www.econbiz.de/10008159569
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First Word - I guess later is better than not at all.
Dusharme, Dirk - In: Quality digest (2009), pp. 4-5
Persistent link: https://www.econbiz.de/10008233849
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First Word - When telling the truth isn't enough.
Dusharme, Dirk - In: Quality digest (2009), pp. 4-5
Persistent link: https://www.econbiz.de/10008245493
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SURVEY - 2007 Retailer Customer Satisfaction Survey - When it comes to overall customer satisfaction, employee helpfulness is the key factor
Dusharme, Dirk - In: Quality digest 27 (2007) 5, pp. 48-53
Persistent link: https://www.econbiz.de/10007760984
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First Word - Quality isn't just about numbers.
Dusharme, Dirk - In: Quality digest 27 (2007) 5, pp. 4-5
Persistent link: https://www.econbiz.de/10007760997
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First Word - Change is hard but almost always good.
Dusharme, Dirk - In: Quality digest 27 (2007) 6, pp. 4-5
Persistent link: https://www.econbiz.de/10007768652