//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
OPINION: CUSTOMER SATISFACTION...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
31
Konsumentenverhalten
31
Theorie
23
Theory
23
Social network
17
Soziales Netzwerk
17
Marketing
16
Market research
14
Marktforschung
14
Brand management
13
Markenführung
13
Brand image
9
Markenimage
9
Marketing management
9
Marketingmanagement
9
Service quality
9
Beziehungsmarketing
8
Confidence
8
Online retailing
8
Online-Handel
8
Relationship marketing
8
Salespeople
8
Verkaufspersonal
8
Vertrauen
8
Dienstleistungsqualität
7
Social Web
7
Social web
7
Brand
6
Customer satisfaction
6
Gesundheitsversorgung
6
Health care
6
Kundenzufriedenheit
6
Markenartikel
6
Services marketing
6
Viral marketing
6
Virales Marketing
6
Business network
5
Dienstleistungsmarketing
5
Internet marketing
5
Netzwerk
5
more ...
less ...
Online availability
All
Free
60
Undetermined
53
Type of publication
All
Article
105
Book / Working Paper
85
Other
1
Type of publication (narrower categories)
All
Article in journal
53
Aufsatz in Zeitschrift
53
Aufsatz im Buch
10
Book section
10
Aufsatzsammlung
4
Lehrbuch
2
Reprint
2
Textbook
2
viewpoint
2
Case study
1
Fallstudie
1
Interview
1
Medienkombination
1
research-article
1
more ...
less ...
Language
All
English
157
Undetermined
34
Author
All
Iacobucci, Dawn
162
Grayson, Kent
25
Román, Sergio
10
Moon, Sangkil
8
Popovich, Deidre
8
Wasserman, Stanley
8
Posavac, Steven S.
7
Coughlan, Anne T.
6
Duhachek, Adam
6
Hoeffler, Steve
6
Ostrom, Amy
6
Riquelme, Isabel P.
6
Churchill, Gilbert A.
5
Kardes, Frank R.
5
Onyemah, Vincent
5
Ostrom, Amy L.
5
Popovich, Deidre L.
5
Anderson, Laurel
4
Calder, Bobby J.
4
Henderson, Geraldine R.
4
Hopkins, Nigel
4
Johnson, Devon
4
McBride, Rebecca
4
Rouziès, Dominique
4
Schneider, Matthew
4
Schneider, Matthew J.
4
Shulman, David
4
Dass, Mayukh
3
Isaac, Mathew S.
3
Reddy, Srinivas K.
3
Rouzies, Dominique
3
Rouziou, Maria
3
Anderson, Erin
2
Bakamitsos, Yiorgos
2
Bowen, David E.
2
Chen, Der-Fa Robert
2
Corus, Canan
2
Cox, Matthew G.
2
Deighton, John
2
Eisingerich, Andreas B
2
more ...
less ...
Institution
All
J. L. Kellogg Graduate School of Management
1
J. L. Kellogg Graduate School of Management <Evanston, Ill.> / Center for Marketing Sciences
1
J. L. Kellogg Graduate School of Management <Evanston, Ill.> / Department of Marketing
1
John Wiley and Sons <Hoboken, NJ>
1
Published in...
All
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
10
Journal of marketing
8
Foundations and trends in marketing : FTMKT
5
Journal of marketing research : JMR
5
Journal of business research : JBR
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
4
Journal of marketing analytics : JMA
4
Journal of Consumer Research
3
Journal of business-to-business marketing
3
Kellogg on marketing
3
The journal of personal selling & sales management : JPSSM
3
European Journal of Marketing
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of Services Marketing
2
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
2
Journal of consumer psychology : the official journal of the Society for Consumer Psychology
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of retailing
2
Journal of retailing and consumer services
2
Journal of the Academy of Marketing Science
2
Marketing Science
2
Psychometrika
2
Review of marketing research
2
The journal of product innovation management : an international publication of the Product Development & Management Association
2
The journal of services marketing
2
Brand management ; Vol. 1
1
Business horizons
1
Business strategy review
1
Centre for Marketing working paper
1
Emerald insight
1
European Journal of Operational Research
1
European journal of operational research : EJOR
1
Harvard business review : HBR
1
Health marketing quarterly
1
ILR review : the journal of work and policy
1
Iacobucci, Dawn (2018), “Contemporary Disruptions in the Realm of Research Methods in Marketing,” in Atul Parvatiyar and Raj Sisodia (eds.), Handbook of Marketing Advances in an Era of Disruptions: Essays in Honor of Professor Jagdish Sheth, 391-400
1
International journal of cross cultural management : CCM
1
International journal of service industry management : IJSIM
1
Journal of Business Research
1
Journal of Classification
1
more ...
less ...
Source
All
ECONIS (ZBW)
142
OLC EcoSci
24
RePEc
10
USB Cologne (EcoSocSci)
8
Other ZBW resources
6
BASE
1
Showing
81
-
90
of
191
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
81
Brand diagnostics: Mapping branding effects using consumer associative networks
Henderson, Geraldine R.
;
Iacobucci, Dawn
;
Calder, Bobby J.
- In:
European journal of operational research : EJOR
111
(
1998
)
2
,
pp. 306-327
Persistent link: https://www.econbiz.de/10006669393
Saved in:
82
Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration
Wulf, Kristof De
;
Odekerken-Schröder, Gaby
;
Iacobucci, Dawn
- In:
Journal of marketing
65
(
2001
)
4
,
pp. 33-50
Persistent link: https://www.econbiz.de/10005947035
Saved in:
83
Trade Promotions: A Call for a More Rational Approach
Zerrillo, Philip
;
Iacobucci, Dawn
- In:
Business horizons
38
(
1995
)
4
,
pp. 69-76
Persistent link: https://www.econbiz.de/10006214137
Saved in:
84
The effect of guarantees on consumers' evaluation of services
Ostrom, Amy L.
;
Iacobucci, Dawn
- In:
The journal of services marketing
12
(
1998
)
4-5
,
pp. 362-378
Persistent link: https://www.econbiz.de/10007349444
Saved in:
85
A network bidder behavior model in online auctions : a case of fine art auctions
Dass, Mayukh
;
Reddy, Srinivas K.
;
Iacobucci, Dawn
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 445-462
Persistent link: https://www.econbiz.de/10010473277
Saved in:
86
Leveraging social networks to develop radically new products
Iacobucci, Dawn
;
Hoeffler, Steve
- In:
The journal of product innovation management : an …
33
(
2016
)
2
,
pp. 217-223
Persistent link: https://www.econbiz.de/10011458734
Saved in:
87
Statistical perceptual maps : using confidence region ellipses to enhance the interpretations of brand positions in multidimensional scaling
Iacobucci, Dawn
;
Grisaffe, Douglas B.
;
DeSarbo, Wayne
- In:
Journal of marketing analytics : JMA
5
(
2017
)
3/4
,
pp. 81-98
Persistent link: https://www.econbiz.de/10011855256
Saved in:
88
Marketing management
Iacobucci, Dawn
-
2018
-
Fifth edition
Persistent link: https://www.econbiz.de/10011862674
Saved in:
89
Brand assets and pay fairness as two routes to enhancing social capital in sales organizations
Rouziou, Maria
;
Dugan, Riley
;
Rouziès, Dominique
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
2
,
pp. 191-204
Persistent link: https://www.econbiz.de/10011917833
Saved in:
90
Impact of religiosity and culture on salesperson job satisfaction and performance
Onyemah, Vincent
;
Rouziès, Dominique
;
Iacobucci, Dawn
- In:
International journal of cross cultural management : CCM
18
(
2018
)
2
,
pp. 191-219
Persistent link: https://www.econbiz.de/10011913410
Saved in:
First
Prev
5
6
7
8
9
10
11
12
13
14
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->