Application of Total Quality Management (TQM) approach has played an important role in the survival and growth of many industries. One of the major reasons for dismal performance of many Indian organizations can be attributed to the fact that they have not been able to put strategy in place to...

Application of Total Quality Management (TQM) approach has played an important role in the survival and growth of many industries. Indian automobile sector has also adopted TQM path but it is still a player of little consequence in the global auto market. One of the major reasons for dismal...

For the survival and growth of an organization, it is important to understand the transition phases of different market scenarios. During the transition from one market scenario to another, effective strategic planning is needed to manage the performance of the organizations. The paper models...

Purpose – The primary objective of this paper is to show how mathematical modeling can be used for solving a third party logistics (3PL) allocation problem. Design/methodology/approach – The solution approach consists of finding a compromise solution for the six different strategies, defined...

The paper presents the initiative taken by leading automobile Original Equipment Manufacturer (oem) XYZ in India for their implementation of Toyota Production System (TPS) to meet competitor’s challenge and its efforts to benchmark against its principle located in Japan. The paper deals with a...

Purpose – The objective of this paper is to propose a model for assessing the quality of service at various interfaces of supply chain using third party logistics. Design/methodology/approach – Based on a rich combination of extensive literature review and insights gained through exploratory...