Examines the challenges The Home Depot faced in the aftermath of natural disasters such as Hurricanes Katrina, Rita and Andrew. By providing 40,000-50,000 items sold by knowledgeable associates, The Home Depot became a destination place for customers in need of anything from shovels to a new...

In the environmental arena, multinational companies are faced with important strategic decisions that will set a direction for their corporate environmental performance. As part of their environmental strategy, they must decide whether they will adopt a global company standard or otherwise adapt...

Defining a clear strategy can be a difficult process for a large company. Translating this strategy into action can be even more difficult. This paper presents and compares two related tools that can help companies articulate and cascade their strategy: the Tableau de Bord, a concept popularized...