The aim of the discipline of Operations Management is to gain competitive advantage. One more recent and lesser‐known Operations Management technique that is finding greater acceptance is the Theory of Constraints (TOC). This paper illustrates the use of a specific TOC technique termed “The...

Purpose: The purpose of this paper is to explore the nature of ISO 9001 certification and diffusion in the USA in relation to organizational supply chain position, quality maturity, and supplier quality maturity. Design/methodology/approach: Data for comparison in this study comes from an...

Purpose: While advances in big data analytics (BDA) provide valuable business insights and immense business value, many firms find it difficult to gain advantage from their BDA initiatives. Noting the strategic role of firm-specific knowledge, we develop a framework examining the relation...