Organizations recognize disruptions can occur within supply chain networks with possible negative consequences. Given that the many firms are public entities, such disruptions can be flagged by the investor community and pull share prices down. In hoping to mitigate stock price erosion,...

Traditional, single time-period models of quality cost expenditures assume static conditions and ignore the impact of the learning curve effect on a firmÕs product quality, and that of quality improvement efforts by the competitors. In this paper we incorporate both factors in a dynamic model...

Purpose – This research examines the literature on quality management in developing countries and explores the influence of important international and organizational variables on quality in developing countries. Design/methodology/approach – By drawing from the literature and gaining input...

A measure of the performance of an operation at a plant is the plant labour productivity index. Deviations in this index often precede changes in the end product delivery time, and the overall company profitability. In this research, uses the M‐type Iterative Procedure and a level shift...

In an intensely competitive global marketplace reshaped by the opening of new markets, the study of international operations strategy (IOS) is becoming increasingly important. This paper undertakes a comprehensive review of the IOS literature from 31 well‐regarded operations management and...