Enterprise resource planning (ERP) and supply‐chain management (SCM) have been growing in popularity across various industries. New initiatives in resources planning, electronic commerce and extended supply chain drive the trend among corporations towards integrating strategic business...

Now customer relationship marketing (CRM) solutions might be the hottest topic in business world. CRM impelled the growth of both B2B and B2C markets. But the issue is how to apply the cutting‐edge CRM solutions. Do people really understand what CRM is and why they should install CRM? The...

Purpose – To identify the content of virtual private network, the suitability of virtual private network for e‐commerce transactions, and the economics issue of virtual private network. Design/methodology/approach – A range of virtual private network concepts and technologies are...

The information superhighway (ISH) has created a number of new opportunities and services. In order to allow the development of the new network system, some technological requirements and solutions will be necessary. Promotes the awareness and understanding of integrating new technologies for...

Purpose – As business globalisation and internet usage continue to grow, the internet‐based version of data warehouse systems (DWS) is expected to improve traditional DWS. However applying the web‐based interfaces to client‐server‐based DWS structures may cause problems such as...