Showing 1 - 10 of 40
Persistent link: https://www.econbiz.de/10006600537
Persistent link: https://www.econbiz.de/10006202915
Persistent link: https://www.econbiz.de/10006211314
Persistent link: https://www.econbiz.de/10006225062
Persistent link: https://www.econbiz.de/10006674870
Persistent link: https://www.econbiz.de/10006331717
Persistent link: https://www.econbiz.de/10005626092
Persistent link: https://www.econbiz.de/10005626096
Persistent link: https://www.econbiz.de/10005661383
We examine the effect of relational constructs, such as satisfaction, trust and commitment on relationship performance (that is, positive word-of-mouth communication and the margin provided by each customer) of customers of an insurance company. A central issue concerns the effect of duration on...
Persistent link: https://www.econbiz.de/10005288796