"This book is an introductory book on improving the quality of a process or a system, primarily through the technique of statistical process control (SPC). There are numerous technical manuals available for SPC, but this book differs in two ways: (1) the basic tools of SPC are introduced in a...

This research seeks to determine the optimal order amount for a retailer given uncertainty in a supply-chain's logistics network due to unforeseeable disruption or various types of defects (e.g., shipping damage, missing parts and misplacing products). Mixture distribution models characterize...