The purpose of this paper is to understand how fairness garners loyalty by breeding trust in the pharmaceutical wholesaler-pharmacy relationship. Specifically, the paper seeks to understand if e two dimensions of fairness – procedural and distributive – contribute differently in fostering...

Researchers have classified industries based on operational, market, and financial objectives. This study seeks to break down specific industries into smaller subgroups based on entrepreneurial orientations. The retail pharmacy industry is investigated both to identify a service provider...

Strategy research has long emphasized the need to select performance measures that are appropriate for an organizational context (cf., Hayes & Wheelwright, 1984; Kathuria, 2000; Santos, 2000). On a practical level, however, the evidence and guidelines on what kind of performance metrics a particular...

We are honored to publish these select 35 papers from over 220 submitted to the Global Conference on Innovations in Management and Business. These papers were selected based on feedback from our reviewers, associate editors, and track chairs. Our heartfelt gratitude to many eminent researchers...

This paper investigates managerial practices that are conducive to the management of flexibility. Using data from manufacturing plants in the USA, this paper identifies managerial practices that manufacturing managers strongly demonstrate in plants that place a high emphasis on flexibility. The...

Purpose – The purpose of this paper is to understand how fairness garners loyalty by breeding trust in the pharmaceutical wholesaler‐pharmacy relationship. Specifically, the paper seeks to understand if the two dimensions of fairness – procedural and distributive – contribute differently...

Purpose – The purpose of this paper is to examine the differences in growth strategies – domestic and international – of manufacturing and service firms. Hardly any literature exists that empirically investigates the differences on account of the distinctive characteristics of goods and...

Purpose – The purpose of this paper is to examine the role of manufacturing leadership in enhancing manufacturing performance for different manufacturing configurations. Design/methodology/approach – Survey data collected from three levels of respondents in excess of 480, from 98...

Presents an integrated framework that would help manufacturing managers to select IT applications (manufacturing management systems) that are best suited to a given process structure and the intended competitive priorities of a firm. The proposed framework is based on the premiss that the...