Describes the labour economics of the hotel and catering industry, which produce two characteristics: individual contracts and low unionization. Draws parallels between the free market behaviour of this traditional industry and the general direction of change in the industry as a whole. Suggests...

Regulatory lag is that time between a utility's request for new rates and the granting of the rates by utility commissions. The impact of inflation and regulatory lag is presented. The relationships between regulatory lag, asset life, construction costs and utility return requirements are...

Discusses a case where an assessment centre programme played a key role in a process of management change in a county council social services department, responding to the Government’s “Care in the Community” initiatives. “New think” management required a paradigm shift – not just...

The paper addresses the relationship between a tourism authority and micro‐tourism businesses in terms of information access and use. The background is the commonly found dysfunction between the strategic intentions of a locality and small business performance. Information seeking is examined...