The design, implementation and use of adequate performance measurement and management frameworks can play an important role if organisations are to succeed in an increasingly complex, interdependent and changing world. Yet, despite widespread recognition of the importance of performance...

This paper reports on a model building process developed to enable multiple audiences, particularly non-experts, to appreciate the validity of the models being built and their outcomes. The process is a four stage reversible cascade. This cascade provides a structured, auditable/transparent,...

This paper reports on the use of a quantitative system dynamics simulation model building process that followed on from a 'soft OR' strategy making intervention with a top management team. The work was carried out for the Chief Constable and top team of a UK police force. The output of the 'soft...

As evidenced through both a historical and contemporary number of reported over-runs, managing projects can be a risky business. Managers are faced with the need to effectively work with a multitude of parties and deal with a wealth of interlocking uncertainties. This paper describes a modelling...

The complex structure of construction project risks arises from their internal and external interactions with their dynamic nature throughout the life cycle of the project. A system dynamics (SD) approach to construction project risk management is presented, including risk analysis and response...