A paradox in innovation management is that firms deploying what is generally recognised 'good practice' can find themselves under threat through disruption caused by some form of discontinuity in their operating environment. Routines suited to dealing with 'steady state' innovation differ from...

In developing CI capability, organisations need to move to a level of development in which strategic goals are communicated and deployed and where improvement activity is guided by a process of monitoring and measurement against these strategic objectives. Policy deployment of this kind is more...