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The service productivity and q...
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Harker, Patrick T.
116
Frei, Frances X.
25
Rohlfs, Jeffrey H.
14
Xue, Mei
14
Hunter, Larry W.
9
Aksin, O. Zeynep
6
Friesz, Terry L.
6
Hitt, Lorin M.
6
Cachon, Gérard P.
4
Vargas, Luis G.
4
Aksin, O.Zeynep
3
Heim, Gregory R.
3
Mallik, Suman
3
Chen, Bintong
2
Choi, S Chan
2
Choi, S. Chan
2
Choi, Seung-chan
2
DeSarbo, Wayne
2
DeSarbo, Wayne S.
2
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2
Evenson, Ann
2
Hong, Sungwook
2
Kraay, David R.
2
Prasad, Baba
2
Zenios, Stavros A.
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1
Fraley Hallowell, Susan
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1
Millet, Ido
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1
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1
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1
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2
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19
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8
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Transportation Research Part B: Methodological
7
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2
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2
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2
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2
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2
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2
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1
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1
CORE lecture series
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Economics Letters
1
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1
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1
Geographical analysis : an international journal of theoretical geography
1
Information Economics and Policy
1
International Studies in the Service Economy
1
International journal of electronic business
1
International studies in the service economy
1
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1
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1
Lecture Notes in Economics and Mathematical Systems
1
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1
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ECONIS (ZBW)
52
RePEc
50
OLC EcoSci
21
USB Cologne (EcoSocSci)
7
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31
Overcoming the inherent dependency of DEA efficiency scores : a bootstrap approach
Xue, Mei
;
Harker, Patrick T.
-
1999
Persistent link: https://www.econbiz.de/10001427794
Saved in:
32
Effective call center management : evidence from financial services
Evenson, Ann
;
Harker, Patrick T.
;
Frei, Frances X.
-
1999
Persistent link: https://www.econbiz.de/10001429062
Saved in:
33
Capacity sizing in the presence of a common shared resource : staffing an inbound call center
Akşin, O. Zeynep
;
Harker, Patrick T.
-
2000
-
Rev. version of 98/79/TM
Persistent link: https://www.econbiz.de/10001634664
Saved in:
34
How financial firms decide on technology
Hitt, Lorin M.
;
Frei, Frances X.
;
Harker, Patrick T.
- In:
Brookings-Wharton papers on financial services
2
(
1999
),
pp. 93-146
Persistent link: https://www.econbiz.de/10001762912
Saved in:
35
Inside the black box : what makes a bank efficient?
Frei, Frances X.
;
Harker, Patrick T.
;
Hunter, Larry W.
- In:
Performance of financial institutions : efficiency, …
,
(pp. 259-311)
.
2000
Persistent link: https://www.econbiz.de/10001554266
Saved in:
36
What drives the performance of financial institutions?
Harker, Patrick T.
;
Zenios, Stavros A.
- In:
Performance of financial institutions : efficiency, …
,
(pp. 3-31)
.
2000
Persistent link: https://www.econbiz.de/10001559638
Saved in:
37
A numerical approach to deriving long-run equilibrium solutions in spatial positioning models
Choi, Seung-chan
- In:
Management science : journal of the Institute for …
38
(
1992
)
1
,
pp. 75-86
Persistent link: https://www.econbiz.de/10001121829
Saved in:
38
Freight network equilibrium : a review of the state of the art
Friesz, Terry L.
- In:
Analytical studies in transport economics
,
(pp. 161-206)
.
1985
Persistent link: https://www.econbiz.de/10001263795
Saved in:
39
Product positioning under price competition
Choi, Seung-chan
- In:
Management science : journal of the Institute for …
36
(
1990
)
2
,
pp. 175-199
Persistent link: https://www.econbiz.de/10001083693
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40
Existence of optimal solutions to mathematical programs with equilibrium constraints
Harker, Patrick T.
- In:
Operations research letters
7
(
1988
)
2
,
pp. 61-64
Persistent link: https://www.econbiz.de/10001053543
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