Most research in managerial effectiveness, or competence, focuses upon personal attributes of the individual. This understates the impact of context, which can assist or hinder job performance. A national (New Zealand) survey assessed the impact of 16 environmental variables, four management...

The primary purpose of this research was to establish whether different perspectives on managerial effectiveness could be integrated to derive a common core of skills and characteristics. The different perspectives include management theory, strategic management and international business...

Investigates customer attitudes towards the direct marketing strategies employed by banks in relation to how attitudes toward the marketing media used and response channels influence the customer’s intention to purchase. Marketing media include mail promotion, telephone, and e‐mail...